Privacy Policy

We collect information you provide directly to us, including your name, email address, phone number, and any details submitted through our contact form or in the course of a client relationship, such as identification, financial, and investment information required for account opening and regulatory compliance.

We also collect limited technical information automatically when you visit our website, such as browser type, device information, and pages viewed, to help us understand how our site is used and to keep it secure.

We use the information we collect to respond to enquiries, provide investment management and related services, meet our regulatory and reporting obligations, and communicate with clients about their accounts and portfolios.

We do not sell personal information to third parties. Information is shared only where necessary to deliver our services (for example, with custodians, auditors, or regulators) or where required by law.

We maintain administrative, technical, and physical safeguards designed to protect personal and financial information against unauthorised access, loss, misuse, or disclosure, consistent with the standards expected of a regulated asset manager.

We retain client and prospective client information for as long as necessary to provide our services and to satisfy legal, regulatory, tax, and record-keeping requirements under Zimbabwean law.

You may request access to, correction of, or information about the personal data we hold about you by contacting us using the details on our Contact page. We will respond to legitimate requests within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised.

If you have questions about this Privacy Policy or how your information is handled, please contact us at no-reply@redwood.co.zw or +263 773 590 809.